Right of withdrawal

Consumers (as defined in section 1 of the Terms and Conditions) have a right of withdrawal under the following conditions:

 

A.      Withdrawal instruction

 

Right of withdrawal

 

You have the right to withdraw from this contract within 1 month without giving any reason.

 

The withdrawal period is 1 month from the day you or a third party named by you, who is not the carrier, took possession of the last goods.

 

To exercise your right of withdrawal, you must inform us (Elena Rukhamina, Greifswalder Str. 6, 42109 Wuppertal, phone number: 0177-7145080, email address: info@dana-trading.com) of your decision to revoke this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form, but it is not mandatory.

 

To meet the withdrawal deadline, it is sufficient that you send the notification of exercising the right of withdrawal before the withdrawal period expires.

 

Consequences of withdrawal

 

If you revoke this contract, we will refund you all payments received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day we receive the notification of your revocation of this contract. For this refund, we will use the same payment method you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this refund. We may withhold the refund until we have received the goods back or you have provided proof that you have sent the goods back, whichever is earlier.

 

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

 

You bear the direct costs of returning the goods.

 

You are only liable for any loss in value of the goods if this loss in value is due to handling the goods in a way that was not necessary to check their condition, properties, and functioning.

 

Exclusion or premature expiration of the right of withdrawal:

 

The right of withdrawal expires prematurely for contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

 

B. Revocation form

If you want to revoke the contract, please fill out this form and send it back.

 

– An Elena Rukhamina, Greifswalder Str. 6, 42109 Wuppertal, info@dana-trading.com, 0177-7145080

 

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

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Ordered on (*) ____________ / received on (*) __________________

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Name of the consumer(s)

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Address of the consumer(s)

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Signature of the consumer(s) (only for notifications on paper)

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Date

(*) Strike out what does not apply